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"Breakfast should be included. The parking gate was not working properly. Staff were excellent, but overall I suggest a few small changes can go a long way. "

"Very friendly concierge! Very engaging as he was walking through the lobby."

"Nice clean room, no sounds from other rooms, breakfast was good, staff is friendly. Unfortunately, we didn’t have time to use the evening drinks and meal but it’s a nice addition."

"We are returning guests because the staff is amazing! Super clean hotel and friendly helpful staff! "

"Close to the freeway where I can come and go. Decent size bedroom. Lots of parking. Close to the Winking Lizard and other food places."

"The shuttle picks uou right at the front door and runs every 15-20 minutes from 530a-10pm to the Cleveland Clinic. The valet us also right st the front door. Its hassle free, they have a restaurant on site, clean rooms with big showers..it makes our trip up to the clinic 4 times a year so much easier."

"Clean and spacious room for my son and I to go to a concert at Playhouse Square. Valet is a bit pricey but totally worth it to not figure out where to park when you aren't from the area. Lovely hotel and location! Ordered Uber Eats after the show and had no problem with selections for food too."

"Spacious and comfortable room in a great location. The only comment is that you need to be around when housekeeping is passing, otherwise your room would not be cleaned"

"Wonderful stay at The Glidden House. A hidden gem in the city. Clean and comfortable in every way."